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Returns Guide

What is Graham Slee Projects Limited online shop return guide?

Graham Slee Projects Limited wants you to be completely satisfied with your purchase. If for any reason you're not you may return an item to Graham Slee Projects Limited for any reason by informing us by read receipted email or recorded delivery letter within 7 days of your receipt of the item.

Then send it back within 30 days of receipt for exchange or full refund of the purchase price.

In fact, we're quite happy for you to continue to use the item right up to the last moment before you need to send it back because you may just find that after it's run-in you want to keep it.

How do I return an item?

  • Repack all contents in the original packaging. Note that some items consist of several parts or pieces.
  • Always return the entire item or set for a replacement or refund.
  • Cover/remove all original shipping labels on the box or package.
  • Keep the order invoice until your return is processed.
  • When sending back from outside the EU (return of export orders) mark the package "unwanted goods" and the value "10 pounds sterling".
  • Insure for the full original value of the item and pay the return shipping/postage cost.

For returns, credits to a credit card will be applied upon processing, but may not appear on your statement for one to two billing cycles.

Graham Slee Projects Limited Return Address

Graham Slee Projects Limited
1 Monks Way
Monk Bretton
Barnsley S71 2JD
United Kingdom

Tel: +44(0)1226 244908

Purchases from Graham Slee Projects Ltd are subject to our General Terms and Conditions.

Nothing in this Guide or our Terms and Conditions or elsewhere affects your statutory legal rights.


Privacy Policy/Data Protection

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Award Winning Audio Components

What Hi-Fi? Sound and Vision Five Star Logo Blue Note award for Solo Headphone Amplifier

Stereo Times most wanted component award, 2007

2005 Hi-Fi News award for Ear Gold V and Elevator EXP Editor's Choice Logo for Headphone Amplifier

Hi-Fi News 2004 Award Logo

1 Monks Way, Monk Bretton, Barnsley, S71 2JD
United Kingdom
Company Registered in England and Wales - Registered Number: 5637059

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+44 (0) 1909 568739, +44 (0) 7947 107188, +44 (0) 1226 244908

Copyright (c) 1998 - 2010 Graham Slee Projects